Get Help Paying Utility & Rental Bills

Maricopa County families and individuals struggling to pay their utility and/or rental/mortgage bills may qualify for assistance from the Human Services Department. The Community Services Division administers a Utility Assistance Program as well as a Rental/Mortgage Assistance Program to Maricopa County residents living outside the cities of Phoenix, Mesa, and Glendale. 

If you live in Phoenix, Mesa, or Glendale, please click on the links below to learn about utility and rental/mortgage assistance programs in your area:

For residents living outside the cities of Phoenix, Mesa, and Glendale, assistance is provided through Community Action Program (CAP) offices located throughout the County. To apply for utility and/or rental/mortgage assistance, follow the step-by-step instructions listed below.

  1. Utility Assistance
  2. Rental/Mortgage Assistance

Qualified residents of Maricopa County may receive assistance with current utility deposits or utility payments.


Step 1Check Eligibility

To qualify for utility assistance, the following criteria must be met:

  • Applicant legally lives in the United States
  • Applicant lives in Maricopa County but not in the cities of Phoenix, Mesa, and Glendale
  • Household income for the past 30 days is at or below the State Median Income
Total Monthly Income*
Each Additional PersonAdd $574

*State Median Income for Fiscal Year 2019 as defined by the U.S. Department of Health and Human Services; Effective July 1, 2018-June 30, 2019

Step 2 Gather Required Documentation

To help establish eligibility, please collect the following documentation. You will need to bring these documents with you to an in-person appointment at your local CAP office.

  1.  Photo identification of applicant
  2.  Birth certificate of applicant
  3.  Social Security cards of all household members
  4.  Documentation of household income received in the 30 days prior to and including appointment date
  5.  Most recent gas and electric bills of current residence

 Please note that additional documentation may be requested by the CAP office to determine eligibility. 

Step 3Schedule an Appointment

To begin the application process, contact your local CAP office to schedule an in-person appointment using the information provided below. All appointments are made on a first-come, first-serve basis. Remember to bring the required documentation with you to your appointment.

Please note, you must reside in the CAP office’s service area in order to apply.

CAP OfficeService AreasPhone NumberAddress
City of Avondale CAP OfficeAvondale
328 W. Western Ave.
Avondale, AZ 85323
AZCEND CAP OfficeChandler
Queen Creek
Sun Lakes
480-963-1423345 S. California St. 
Chandler, AZ 85225
Buckeye CAP OfficeBuckeye
Palo Verde
Rainbow Valley
Foothills Food Bank & Resource CenterAnthem
Cave Creek
New River
480-488-11456038 E. Hidden Valley Dr. 
Cave Creek, AZ 85331
Town of Gila Bend CAP OfficeAgua Caliente
Gila Bend
928-683-6502202 N. Euclid Ave. 
Gila Bend, AZ 85337
Town of Guadalupe CAP OfficeGuadalupe480-730-30939241 S. Avenida del Yaqui Guadalupe, AZ 85283
City of Peoria CAP OfficePeoria Sun City Sun City West Youngtown Waddell623-979-39118335 W. Jefferson St.  Peoria, AZ 85345
City of Scottsdale CAP OfficePaiute Scottsdale480-312-23237700 E. Roosevelt St.  Scottsdale, AZ 85257
City of Surprise CAP OfficeEl Mirage Surprise623-222-467312425 W. Bell Rd. Surprise, AZ 85378
Tempe Community Action AgencyFountain Hills Tempe480-422-89222146 E. Apache Blvd.  Tempe, AZ 85281
City of Tolleson CAP OfficeTolleson623-936-27609555 W. Van Buren St.  Tolleson, AZ 85353
Town of WickenburgAguila
Circle City Morristown Wickenburg Wittman
928-684-7894255 N. Washington St.  Wickenburg, AZ 85390